Privacy Policy

This Privacy Policy explains how Lemonade Property Services collects, uses and protects information when you visit our websites, contact us, or use our services.

Who we are

Lemonade Property Services ("Lemonade," "we," "us") is located at 31 Mills St, York, PA 17402. This policy applies to Lemonade Property Services and its companies:

• Handyman Services (lemonadesweetness.com)
• Lemonade Pest Control (lemonadepestcontrol.com)
• Lemonade Lumberjacks (lemonadelumberjacks.com)
• Lemonade Cleaning (goodbetterzest.com)
• Lemonade Painting (lemonadepainting.com)

Information we collect

Information you give us

When you call, text, email, fill out a form or book a service, we may collect:

• Your name, phone number and email address
• The address of the property where service is requested
• Details about the work you need, including photos or documents you send us
• Billing and payment information needed to complete a transaction
• For property management companies: company name, property and unit details, and tenant access or contact details you provide for scheduling

Information from our work

Our crews take photos of the work area before, during and after a job to document the work. These photos are used for job records, quality control and communication with you.

Information collected automatically

When you visit our websites, we may automatically collect your IP address, browser type, device information, the pages you visit and how you arrived at our site.

How we use information

• To respond to your questions and requests
• To provide estimates, schedule work and complete services
• To send appointment reminders, updates, invoices and receipts
• To document completed work with photos
• To send information about our services, if you have agreed to receive it
• To operate and improve our websites and services
• To comply with legal obligations and protect our rights

Text messages (SMS)

If you provide your mobile number and agree to receive text messages, we may text you about appointments, estimates, service updates, billing and, if you opt in, promotions. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. Reply HELP for help, or contact us at (717) 804-0855.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

How we share information

We do not sell your personal information. We share information only as described here:

• Between Lemonade companies, when needed to provide the service you requested (for example, when a job needs both painting and cleaning).
• With service providers that help us run our business, such as scheduling, customer management, communication, photo documentation, website hosting and payment processing. They may use your information only to perform services for us.
• For legal reasons, when required by law or to protect the rights, property or safety of Lemonade, our customers or others.
• In a business transfer, such as a merger or sale of the business, subject to this policy.

Cookies and analytics

Our websites use cookies and similar technologies to keep the site working, remember your preferences and understand how visitors use the site. You can block or delete cookies in your browser settings. Some parts of the site may not work correctly without them.

Retention and security

We keep personal information for as long as needed to provide our services, maintain job and business records, and meet legal and tax requirements. We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure.

Your choices

• Unsubscribe from marketing emails using the link in the email.
• Stop text messages by replying STOP.
• Ask us to access, correct or delete the personal information we hold about you by contacting us. We may keep some information when required by law or for legitimate business records.

Children's privacy

Our websites and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Other websites

Our websites may link to other websites, including social media pages. We are not responsible for the privacy practices of websites we do not operate.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last updated.

Contact us